jeta7 Privacy Policy

1. Introduction and Scope

jeta7 (referred to as "we", "our", or "the platform") places the highest priority on the privacy of its users. This policy clearly describes how we handle the information you provide when you visit the jeta7 website or create an account and use our services.

This privacy policy is an integral part of jeta7's Terms and Conditions. By using the platform, you are considered to have agreed to all provisions of this policy. If you object to any part of it, please contact us before using the service.

This policy may be updated from time to time. For significant changes, we will send a notification to your registered email and display the effective date on the website. We recommend reviewing this page regularly.

2. What Information We Collect

jeta7 collects user information in several ways. Each category is described separately below:

2.1 Registration and Identity Information

This includes the information you provide when creating an account:

• Full name and date of birth (for age verification — all members must be 21+)
• Email address and mobile number
• Username and password (stored in encrypted form)
• National ID or passport number (for identity verification)
• Address and country

2.2 Financial Transaction Information

During deposits and withdrawals, we record transaction-related information such as: payment method type (bKash, Nagad, Rocket, or bank transfer), transaction amount, time, and status. Full mobile banking numbers or bank account numbers are not permanently stored on our servers.

2.3 Technical and Device Information

• IP address and approximate geographic location
• Browser type, version, and operating system
• Device type and screen resolution
• Session duration and page visit data
• Data collected through cookies and similar technologies

2.4 Gaming Activity Information

We store your gaming history, betting patterns, win/loss records, and bonus usage data. This information is primarily used to ensure responsible gaming and to improve the quality of our services.

3. Purpose of Using Information

Collected information is used for the specific purposes listed below. It is never sold to or commercially shared with third parties.

• Account Management: Creating, verifying, and keeping your account active, and ensuring login security.
• Financial Transaction Processing: Verifying and completing deposit and withdrawal requests.
• Customer Support: Providing assistance via live chat or email and resolving complaints.
• Service Improvement: Analyzing and improving the gaming experience and site performance.
• Communication and Notifications: Sending important account notifications, security alerts, and promotional information (with opt-out option).
• Fraud Prevention: Detecting and preventing suspicious activity and maintaining account security.
• Responsible Gaming: Identifying excessive play patterns and providing support to members.

We are particularly committed to ensuring responsible gaming. For this reason, if any risky behaviour is detected through analysis of gaming activity data, we may contact the member directly.

4. Cookies and Similar Technologies

The jeta7 website uses cookies and similar tracking technologies. Cookies are small text files stored on your device that help the website remember your preferences.

4.1 Essential Cookies

These cookies are necessary for the basic functionality of the website. They are required for maintaining login sessions, keeping form data secure, and security verification. They cannot be disabled.

4.2 Functionality Cookies

These cookies are used to remember language preferences, theme settings, and various personalised features of the site. Disabling them may limit certain features.

4.3 Analytical Cookies

We collect information about which pages are visited most and where users encounter difficulties, in order to improve our services. Data collected from these cookies is analysed in aggregated and anonymised form.

5. Sharing Information with Third Parties

jeta7 never sells your personal information to third parties. However, limited information may be shared with the following parties in specific circumstances:

• Payment Processors: Minimum financial information required for processing bKash, Nagad, Rocket, and bank transfers is shared with the relevant service providers.
• Game Providers: Game studios such as Pragmatic Play, Evolution, JILI, and PG Soft may receive limited session data for game operation purposes.
• Technology Service Providers: Contracted companies providing server hosting, security, and analytics services operate under strict confidentiality agreements.
• Legal Obligations: Information may be disclosed to authorities if required under applicable laws or judicial orders in Bangladesh.
• Fraud Prevention: In cases of suspected or fraudulent activity, relevant information may be provided to the appropriate authorities.

In each of the above cases, only the necessary information is shared and all third parties are bound by confidentiality agreements.

6. Data Storage and Security

6.1 Retention Period

Information is retained for as long as your account remains active. Even after account closure, certain information may be kept for a defined period to meet legal obligations and facilitate dispute resolution.

6.2 Security Measures

jeta7 takes the following technical measures to protect your information:

• SSL encryption — all data transfers are completed through encrypted channels
• Password hashing — passwords are never stored directly, only in hashed form
• Two-factor verification (OTP) — additional verification on suspicious login attempts
• Firewall and intrusion detection system — continuous monitoring to block unauthorised access
• Regular security audits — periodic reviews to identify system vulnerabilities

7. Your Rights and Controls

As a jeta7 member, you have the following rights over your personal information:

To exercise these rights, contact our support team. We provide assistance in Bengali and English via 24/7 live chat and email. For general questions, visit our FAQ section.

8. Protection of Minors' Information

All jeta7 services are exclusively for individuals aged 21 and above. We do not knowingly collect any personal information from minors.

Age verification is mandatory at registration. If it is suspected that a minor's information has been collected by mistake, we will immediately close that account and delete the relevant information.

If parents or guardians believe their child has registered on this platform, please contact our support immediately.

9. Data Transfer Policy

jeta7's server infrastructure operates in international-standard data centres. Your information may be processed or stored outside Bangladesh.

For any such international data transfer, we ensure that adequate data protection measures are in place at the destination country or platform and that contractual safeguards are in effect.

10. Policy Changes and Updates

jeta7 reserves the right to amend this privacy policy as necessary. For any significant changes:

• A notification will be sent to your registered email address
• A notice will be published on the website at least 30 days in advance
• The new effective date will be stated at the top of this page

Continued use of the service after changes are made will be considered acceptance of the updated policy. If you do not agree, you may request account closure.

To learn more about jeta7 and get an overview of the platform, read our About Us page.

11. Contact Us

If you have any questions, requests, or complaints about this privacy policy, contact our support team directly. We are available to assist in Bengali and English 24 hours a day, 7 days a week.

When submitting a privacy-related request, please contact us from your registered email address so we can verify your identity quickly.